Company :
Location :  Midlands, KwaZulu-Natal, South Africa
Job Type :  Full-time
Job Status :  Permanent
Overview of the Key Performance Areas of Restaurant
Manager Job Purpose·
To ensure service delivery at every point of sale in the Food
and Beverage Department. Key Responsibilities ·
To ensure that the customer promise is delivered and that
customers are satisfied within the framework of financial targets set.·
To ensure that guests receive high quality service·
To ensure that the applicable regulations are complied with·
To be responsible for his or her own results·
To optimise the supply chain and the use made of raw materials Skills·
Team management, leadership & team player·
A liking for organisational work·
Effective management: delivering profit centre profitability·
Sales ability·
Adaptability: coping with the diversity of customers and their
Sensitivity to customers: good relationship skills·
Spirit of initiative·
Financial awareness Qualifications·
Diploma/Degree in Hospitality Management·
Significant food and beverage experience (5 years)·
Experience of working in positions of high responsibility in the
hotel or food and beverage sectors and managing teams of at least 20 staff·
Experience in 4/5 star property imperative Key Priorities ·
Develop a “sales” mentality from the current “serve” mentality
to increase revenue per head in both the restaurants and the bars.·
Ensure policies and procedures are checked, implemented and
staff are trained.·
Participate in developing and implementing new systems.·
Responsible for developing control costs and for purchasing
stock. You will develop, implement and evaluate systems of control, developing
and updating standards.·
Responsible to develop and monitor staff in obtaining the
highest standards of service and customer care and will take responsibility for
and monitor the training and development of all staff.·
Responsible to maintain staff awareness and comply with health
and safety, fire and hygiene regulations.·
You will ensure all administration procedures are accurately
completed and will maintain a high standard of personal presentation and

Please note that this is an overview and may be changed from time
to time.
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